Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Grandfather shares joyful moments with grandchildren in a warm, inviting kitchen filled with love.

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Testimonials

What Families Are Saying

Real Stories from Real People

I appreciate and enjoy visiting this place so much. It's a beautiful, calm spot in the midst of the chaos today. There are nice chairs and even couches to take a moment to relax. I appreciate that it was partly designed by Julia Morgan.
Author: Liz Boog rated with 5 stars

I walked through the columbarium and it was really a peaceful experience.
Author: Blue And Bean rated with 5 stars

My family truly appreciated how the staff tended to our needs and helped us bid farewell to our beloved in a most loving way possible. We are grateful.
Author: Chingwell Mutombu rated with 5 stars

I want to express my sincere gratitude to Mark Frattini for his compassion and professionalism during a very difficult time after our mom had passed. He went above and beyond to help our family through everything with care and genuine kindness.
Author: T & B Tallman rated with 5 stars

Great experience with Chapel of the Chimes. Cynthia Aguirre was our main facilitator, and she was super helpful, professional and empathetic. Thank you!
Author: Zack Larner rated with 5 stars

Mr. Tran was always caring, professional, efficient, and informative. Give him the highest recommendation.
Author: Everett rated with 5 stars

Our Family has used COC of Oakland for several family members. We absolutely love the excellent service. The staff go above and beyond and they understand "Comfort & Care". I've purchased a pre-arrangement for future use for my other parent because we know that they will take care of our Family!
Author: Binong Apu Lakay rated with 5 stars

Fred was very personable and extremely helpful. He made us glad we picked Chapel of the Chimes.
Author: Toni Nestore rated with 5 stars

Grace Marie is very professional and thoughtful, She has a gift for explaining things to make everything seem clear. Thank you Grace you are one of a kind
Author: Milton Morrow rated with 5 stars

Thank you for being so supportive and kind during this difficult time for me and my family. We are forever grateful
Author: Jessica Santiago rated with 5 stars

“Ed Brail and the team at Chapel of the Chimes were absolutely amazing! From the initial phone call with Ed to the end of service we felt the support and love from the entire team. The compassion and warmth during a difficult time made planning my father’s services so easy. Transparent pricing and constant communication throughout. We are so grateful for the entire team led by Ed! With love, The Va’asili Family”
Carol Vaasili Brice April 23, 2026 5 stars

Alejandro Ir April 24, 2026 5 stars

Edward Brail February 05, 2026 5 stars

“During one of the hardest times of our lives, Chapel of the Chimes funeral home treated our family with incredible compassion, patience, and respect. From the very first conversation, Ed guided us through every step with compassion and professionalism, making a difficult process feel manageable and dignified. Ed, Sarah and Sam truly listened to our wishes and honored my father in a beautiful, meaningful way. Every detail was handled thoughtfully, and nothing ever felt rushed or impersonal. They are truly kind, attentive, and genuinely supportive people, which meant more to our family than words can express. Because of them, we were able to focus on remembering and celebrating my father’s life instead of worrying about logistics. We will always be grateful for the grace and humanity they showed our family, and I would wholeheartedly recommend them to anyone in need of funeral services. Thank you for helping us say goodbye to my father and start our healing journey.”
Adriana A February 03, 2026 5 stars

“I can't imagine a better experience! Nicole, and everyone else at Chapel of the Chimes, took excellent care of us from the first call to the beautiful service. Nicole checked in with us everyday and not a single detail was left to chance. She helped us with the priest, the lovely musician Sarah, and the amazing singer Liz. The service was spectacular. On the day of the service, everyone, including the cute guy helping out front with parking, and Denise, made us so comfortable that everything would go smoothly. Thank you!”
Julie Atkinson January 01, 2026 5 stars

“My mother passed on back in April of this year (2025). She was put to rest at Chapel of the Chimes, where my parents had purchased a resting place along side my grandparents. Fred was our primary contact for this process, and must I say, thank God! Fred was exceptionally kind, considerate, thoughtful and in general a calming presence for our family during this difficult process. He truly was an angel and certainly stood out from all other employees. Without his presence, the process of dealing with laying my mom to rest would have felt like a cold business transaction. We will be fortunate if he is still around when the time comes to bring another family member to rest. He was truly a comfort.”
Jamie Jauregui December 28, 2025 5 stars

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