Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Review Us
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
Fred was very personable and extremely helpful. He made us glad we picked Chapel of the Chimes.
Author: Toni Nestore rated with 5 stars ★ ★ ★ ★ ★
Grace Marie is very professional and thoughtful, She has a gift for explaining things to make everything seem clear. Thank you Grace you are one of a kind
Author: Milton Morrow rated with 5 stars ★ ★ ★ ★ ★
Thank you for being so supportive and kind during this difficult time for me and my family. We are forever grateful
Author: Jessica Santiago rated with 5 stars ★ ★ ★ ★ ★
I'm no stranger to loss. With that being said, I recently experienced one of the toughest ever. When the circumstances are bad, it really helps to be handled with care. Cynthia really treated us with the kindness and compassion that we needed, and I'm grateful she was there.
Author: Alex C, rated with 5 stars ★ ★ ★ ★ ★
There are not even words to describe the display professionalism and Heartfelt feelings we had From Cecilia Montoya Before, during, and after our appointment with her .. 5 Stars all of the way !! Thank you, Cece …..
Author: Jayne Barrett rated with 5 stars ★ ★ ★ ★ ★
The service was excellent! Much respect for Ms. Elizabeth who supported my niece’s choice to personally bathe and prepare her mothers body for her family viewing. It was a most sacred moment and Elizabeth Guided us without judgement but with shared joy. She was on her third day of working at The Chapel… Job well done. Thank you!
Author: Cjoyinnertainment Sharifah Ihsan-Wilson rated with 5 stars ★ ★ ★ ★ ★
Everyone at Oakland Chapel of The Chimes was so nice and caring. Especially the ones that worked with our family directly and continuously which were Ed and Min Spencer; we felt the comfort, love, care and concern that we needed during our time of loss. Thank you so much, it meant more to us than you could ever know. May God Bless you all.
Author: M Pernell rated with 5 stars ★ ★ ★ ★ ★
My husband passed away unexpectedly. Chapel of the chimes helped me and my family pull together a beautiful celebration of life . Nicole and Minister Spencer are amazing people. They guided us through the entire experience.
Author: Elizabeth Magee rated with 5 stars ★ ★ ★ ★ ★
My husband Enrique and I highly recommend Chapel of the Chimes and Mrs. Donna Matthews for your prearrangement needs. She was very professional and pleasantly accommodating. Two thumbs up!
Author: Deborah A Wanzo (Deb) rated with 5 stars ★ ★ ★ ★ ★
The most difficult decision that I ever had to make Donna Mathews made it so much easier for me to do, I was able to choose what I wanted & get everything done.
Author: Elois Thomas rated with 5 stars ★ ★ ★ ★ ★
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Edward Brail February 05, 2026 5 stars ★ ★ ★ ★ ★
“During one of the hardest times of our lives, Chapel of the Chimes funeral home treated our family with incredible compassion, patience, and respect. From the very first conversation, Ed guided us through every step with compassion and professionalism, making a difficult process feel manageable and dignified. Ed, Sarah and Sam truly listened to our wishes and honored my father in a beautiful, meaningful way. Every detail was handled thoughtfully, and nothing ever felt rushed or impersonal. They are truly kind, attentive, and genuinely supportive people, which meant more to our family than words can express. Because of them, we were able to focus on remembering and celebrating my father’s life instead of worrying about logistics. We will always be grateful for the grace and humanity they showed our family, and I would wholeheartedly recommend them to anyone in need of funeral services. Thank you for helping us say goodbye to my father and start our healing journey.”
Adriana A February 03, 2026 5 stars ★ ★ ★ ★ ★
“I can't imagine a better experience! Nicole, and everyone else at Chapel of the Chimes, took excellent care of us from the first call to the beautiful service. Nicole checked in with us everyday and not a single detail was left to chance. She helped us with the priest, the lovely musician Sarah, and the amazing singer Liz. The service was spectacular. On the day of the service, everyone, including the cute guy helping out front with parking, and Denise, made us so comfortable that everything would go smoothly. Thank you!”
Julie Atkinson January 01, 2026 5 stars ★ ★ ★ ★ ★
“My mother passed on back in April of this year (2025). She was put to rest at Chapel of the Chimes, where my parents had purchased a resting place along side my grandparents. Fred was our primary contact for this process, and must I say, thank God! Fred was exceptionally kind, considerate, thoughtful and in general a calming presence for our family during this difficult process. He truly was an angel and certainly stood out from all other employees. Without his presence, the process of dealing with laying my mom to rest would have felt like a cold business transaction. We will be fortunate if he is still around when the time comes to bring another family member to rest. He was truly a comfort.”
Jamie Jauregui December 28, 2025 5 stars ★ ★ ★ ★ ★
Jessica Santiago-Hemley December 11, 2025 5 stars ★ ★ ★ ★ ★
“My experience with Chapel of the Chimes was nothing Short of Grand Cynthia Aguirre and Mr Fred Schulz made the arrangement process smooth an stress FREE... They both provided STAR TREATMENT very informative and satisfactory! I know my Dad is in GOOD hands an will be given the BEST service for his Homegoing! I Thank both from my Heart I Pray God continue to Bless them in providing the Best service to Families that seek their services! I highly Recommend them to those who can use an appreciate their Services Definitely Top Tier A+! Thaaaaaanxamillion Cindy and Fred We really appreciate all you did to assist us for my Dad! ~ VENUSBENICIA”
Benicia Clark December 10, 2025 5 stars ★ ★ ★ ★ ★