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Reviews

Heartfelt Reviews

Hear from those we've served

We love Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

Testimonials

What Families Are Saying

Real Stories from Real People

We couldn’t have asked for better care and support from Chapel of the Chimes. Everyone was helpful and clearly “customer services” is a value you all demonstrate. You never said “No, we can’t do that” and accommodated our changes and request. Thank you all!

N.J. 5 stars

We had attended many services at Chapel of the Chimes over the years. This was the first service for our immediate family. Everything from location, parking, facilities, and help from Chapel staff was always outstanding. I would highly recommend to friends and family members.

H.L 5 stars

Chapel of the Chimes was extremely helpful and sensitive to our needs when Grandpa passed away. We were greeted and shown all the choices we needed to make but never felt rushed or left with questions of any kind.

M. H. 5 stars

The staff were caring, responsive, and very welcoming. Their professionalism gave our family comfort during a tough time.

S. S. 5 stars

My Parents, grandparents, aunt and cousin are all in a niche at the Chapel. I am very pleased with the care that the Chapel has taken in the room where our family niche is. Recently the Chapel cremated my husband. Everything was handled very efficiently and professionally, I was very pleased with the experience.

M.S. 5 stars

My experience with Mr. Tom Marsden and Mrs. Sophie Arreta was informative, comforting professional and I can truthfully say very pleasant. The two ladies who acted as ushers were also quite pleasant. The minister recommended by Mr. Marsden gave just the right spiritual touch. I would definitely recommend Chapel of the Chimes.

A.H. 5 stars

“Chapel of the Chimes is a beautiful setting and I was glad I could lay my mother to rest there. However, I found the process to plan for the service and the burial could, at times, be trying. Luckily, Joyce Van Hoof, Sales Assistant Manager, was the guiding hand that helped me navigate the Chapel of the Chimes' process. Joyce is very professional and caring. She listened to my wishes and concerns and made sure I understood what Chapel of the Chimes would provide, what the options were and the associated costs. Joyce would explain the various forms that had to be signed and was very efficient in getting them processed. She was always responsive to any changes I wanted made and provided recommendations for resources I needed. I counted on Joyce throughout the entire process and she always came through. She was definitely my "goto" person. I will always be grateful to Joyce for making it easier to get through the final stage of a very great loss.”

Y.J. June 24, 2020 5 stars

“My sister and I were faced with a lot of concerns and questions about how to take care of our departed mom a few weeks ago. My sister is local but I flew from North Carolina and we were both immersed in grief and confusion. As soon as we met Denise and Jaguar at Chapel of the Chimes we were put at ease and started to begin the path of feeling comfortable AND comforted. Their kindness, professionalism and advice brought us out of the dark and I cannot thank them enough. They followed up on everything in a tremendously sensitive fashion and I am very grateful.”

K.L. June 24, 2020 5 stars

“I wish I could find the perfect words to describe how you helped my family and get through this most difficult time for all of us. You really know how to b there at the exact moment unexpected and help families with decisions we never had to think about. I am grateful for your caring staff we followed you through all my mother’s wishes and made a sad event a lasting memory she would be happy with and we knew it. God bless you all and much love…”

D.A. 5 stars

“I recently attended my grandmother’s memorial service. The chapel itself was very beautiful, with lovely architecture and peaceful surroundings. We exercised many Chinese traditions and it was so comforting when the staff was understanding of our concerns. They never once made us feel like our traditions were difficult to accommodate. This is a beautiful place that made the memory of my grandmother’s passing a little easier to bear. I extend my deepest gratitude.”

V.L. 5 stars

“Our family went through very difficult period in the last two years. We cremated four family members in just two years. I arranged all four funerals at the Chapel of the Chimes Oakland. We used the Hindu Antim Sanskar package. The Service and support by the Chapel was “absolutely flawless”. They made our difficult occasion as easy as possible. The Chapel was peaceful and dignified and service by staff flawless!”

H.S. 5 stars

“Everyone was very Professional and compassionate. We felt the staff was very helpful with what we needed to be done, and Yes we would refer Chapel of the Chimes to others.”

V.C. 5 stars

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