Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
My husband Enrique and I highly recommend Chapel of the Chimes and Mrs. Donna Matthews for your prearrangement needs. She was very professional and pleasantly accommodating. Two thumbs up!
Author: Deborah A Wanzo (Deb) rated with 5 stars ★ ★ ★ ★ ★
Cynthia and Fred were amazing, they took such good care of us. We enjoyed their professionalism but also their ability to make us smile and laugh.
Author: Jennell Belt rated with 5 stars ★ ★ ★ ★ ★
Cynthia was kind and very professional and did her job with a smile. She was very Genuine and not scripted like a movie. Thank you Cynthia
Author: Basia Szlachta rated with 5 stars ★ ★ ★ ★ ★
Very helpful and informative. Thank you
Author: Stacy rated with 5 stars ★ ★ ★ ★ ★
I highly recommend working with Cynthia Aguirre She was very professional and understanding. She also help us to get things done in a short period of time, great customer service.
Author: Matias Bentancur rated with 5 stars ★ ★ ★ ★ ★
From the time we walked into the building I felt like my dad was being well cared for, Cynthia Aguirre from the bottom of my heart i want to thank you for helping us threw this difficult time, we appreciate you & your kindness!
Author: Christina Medina rated with 5 stars ★ ★ ★ ★ ★
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Dame4k _ October 06, 2025 5 stars ★ ★ ★ ★ ★
“I would like to give high kudos to Nicole and Fred for an outstanding job in taking care of the arrangements we had to make for my sister. It’s always a difficult journey that has to be done but the both of them made it so easy to navigate through. Nicole and Fred was so professional, comforting, and showed so much empathy towards my family. It’s always comforting to have people like Nicole and Fred to assist in making something that is difficult to do. A loss is never easy but working with Nicole and Fred made it easy to complete the arrangements we had to make. Keep up the good work Nicole and Fred! Chapel of the Chimes has two wonderful people as staff members! Again, thank you for your great service!”
Debrah Wells September 19, 2025 5 stars ★ ★ ★ ★ ★
“I, and my family, cannot stress enough how grateful we are to wonderful staff at Chapel of the Chimes. There's simply not enough superlatives to describe just how great they truly are from Cynthia, Ed, Denise, Noah et al. They were gracious, compassionate, accommodating, sensitive, caring, patient and always available in a moments notice to answer any questions or concerns that we had. A big thank you goes to Noah. Over the last 6 weeks of my mom's life she really endured some serious and challenging health issues. Noah went above and beyond in assisting with making sure that my mom’s clothing choices were appropriate for her and was able to truly capture her beauty and essence as she was in life. We absolutely love and would highly recommend Chapel of the Chimes to anyone in consideration of their services.”
Chmjones 33 September 14, 2025 5 stars ★ ★ ★ ★ ★
“Cynthia is an efficient professional and kind Funeral arranger recommended to us by a family member.Who has used her kind services in the past. We think she deserves a raise and a lot of customers. Thank you cynthia for helping us in a realistic practical comforting and kind manner. We recommend your professional services to any other bereaved person.”
Norine Moses September 11, 2025 5 stars ★ ★ ★ ★ ★
“This is a great place to say your goodbyes to loved ones :(,, they are so kind and helpful, I was helped by Cynthia and other staff who made sure our experience went as smooth as possible and gave us great price! They allowed Banda at the funeral respecting our culture and wishes, Cynthia still has been supportive even after a month of funeral services checking in with me and my mom it means a lot specially while grieving our loss Thanks again Cynthia 🫶🏽…”
Queen Ramirez September 12, 2025 5 stars ★ ★ ★ ★ ★
Afrikan Dreamer August 19, 2025 5 stars ★ ★ ★ ★ ★