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Reviews

Heartfelt Reviews

Hear from those we've served

We love Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Two women sit closely on a couch, smiling and enjoying a warm conversation in a bright room.
Grandfather shares joyful moments with grandchildren in a warm, inviting kitchen filled with love.
Two women share a loving moment outdoors, smiling and enjoying each other's company in the sun.
Two women sit closely on a couch, smiling and enjoying a warm conversation in a bright room.
Grandfather shares joyful moments with grandchildren in a warm, inviting kitchen filled with love.
Two women share a loving moment outdoors, smiling and enjoying each other's company in the sun.
Testimonials

What Families Are Saying

Real Stories from Real People

Cynthia was very professional and knowledgeable, even though she hadn’t been with the Chapel of the Chimes very long. She was a joy to work with.

Author: Christine Sanok rated with 5 stars

“We recently had to navigate one of the hardest times in our family’s life, and Fred Schulz at Chapel of the Chimes was an absolute lifesaver. Fred was incredibly kind, empathetic, and always on top of things whenever we needed answers. We did run into a few problem along the way—totally not Fred’s fault—but he stepped right in anyway and took care of it for us. That extra effort meant so much to my family. I also want to give a huge shout-out to Debbie, who took care of us on the actual day of the viewing and ceremony. She was amazing and made sure everything ran smoothly. Both Fred and Debbie were so patient, graceful, and genuinely nice to my family when we needed it most. We are so incredibly grateful for them.”

Ellen S Ellen S June 28, 2026 5 stars
Shi Shi Shi Shi June 24, 2026 5 stars

“Under unfortunate circumstances we had the pleasure of working with Ed who was extremely compassionate, flexible and understanding. Everything was easy to navigate with him and we didn’t have to worry too much about logistics while mourning. This is definitely one of those places where you can tell the people genuinely care about your losses loved one and your family at the time you need it the most. I also had the honor of working with Monica and may I say she was phenomenal. She made sure everything ran smooth the day of. She spoke with us like she was part of our family and took care of things no questions asked. We chose the right place for our sister. Thank you for making this difficult time seem just a little less hard. 🩷🩷”

Tasha Jurkovic Tasha Jurkovic June 22, 2026 5 stars

“My wife and I recently completed funeral and cemetery pre-planning at Chapel of the Chimes in Oakland after visiting several places around the Bay Area, and we’re very glad we chose them. Cynthia Aguirre was patient, thorough, and took the time to thoughtfully answer all of our questions throughout the process. More importantly, we felt like she genuinely cared about helping us find what felt right for our needs. We never once felt pressured or “sold to.” Cynthia and Mark Frattini also gave us a tour of the beautiful and historic Chapel of the Chimes. They made what could have been a difficult process feel comfortable and personal, and we truly appreciated the care and kindness they showed us from beginning to end.”

D Mark D Mark May 09, 2026 5 stars

“My father recently passed away, my family and I were lost through the process and didn’t know what to do moving forward, when arriving in chapel of the chimes, Leslie and Fred were incredibly helpful throughout the entire process. They took the time to help us fill out all the paperwork and made sure we understood every step along the way. Their guidance made everything much easier and less stressful. We truly appreciate their patience, professionalism, and support. Highly recommend working with them!”

Hector Robles Hector Robles April 29, 2026 5 stars

“Ed Brail and the team at Chapel of the Chimes were absolutely amazing! From the initial phone call with Ed to the end of service we felt the support and love from the entire team. The compassion and warmth during a difficult time made planning my father’s services so easy. Transparent pricing and constant communication throughout. We are so grateful for the entire team led by Ed! With love, The Va’asili Family”

Carol Vaasili Brice Carol Vaasili Brice April 23, 2026 5 stars

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