We've learned a lot about caring for families over the years. We realize that we aren't just caring for a loved one, but the entire family.
People come to us during their most difficult times, and we respond with kindness, understanding and expertise. Our goal is to make everyone feel at home as we work with them to create a memorable service in honor of a beautiful life.
Cary Boisvert
General Manager
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Cary, a former Bay Area resident of 16 years, joined the Chapel of the Chimes location in Oakland in July 2019 as the general manager. Cary is a proven leader with over fourteen years of experience in operations leadership and team development.
As a leader of multi-functional teams, he emphasizes nurturing a service culture mentality and continuous process improvement in order to achieve the highest satisfaction for the families being served.
He has been involved in several nonprofit organizations throughout his career, including the Greater Coachella Valley Chamber of Commerce and at the Living Desert Zoo in the animal rehabilitation department. He also loves cooking, cycling, RPG gaming and is an amateur mixologist.
Grant Pollard
Area Sales Director
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Grant lives by, “Every family deserves our very best every time”. Those words have served as a backbone of a successful customer assistance career with the past 6 years in the funeral and cemetery business. He has successfully managed multiple locations as well as some of the largest cemeteries in the Bay Area.
I feel very fortunate to serve the families of Chapel of the Chimes with a very talented team.
Jody Herrington
Chapel Location Manager
Joycelyn Van Hoof
Assistant Sales Manager
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Utilizing her unique skill set, Joyce has been serving Chapel of the Chimes families for over 7 years. Joyce is here to help you pre-plan service/property needs and assure your wishes are executed without compromise. She uses her expertise to develop institutional and corporate programs as well.
When Joyce has personal time, she loves caring for her dogs “Uni” and “Hamachi”, and an occasional fishing trip and fine dining.
Joyce and her staff are here at Chapel of the Chimes- Oakland, truly a place like no other, to exceed your expectations.
Esther Simpson
Location Office Manager
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Esther, a life-long Bay Area resident, began her career in the Oakland area with a local Alameda firm ten years ago. Beginning as a receptionist, she later moved into assisting in the office, working services, and processing death certificates. Esther says, “This is when I fell in love with the profession.”
Esther joined NorthStar at our Skylawn location in San Mateo, California in 2012 in the Administration Department. Esther relishes the challenge of overcoming obstacles, particularly when there is an opportunity to learn something new. She became a key trainer of others in the department in many vital roles. She was promoted in 2018 to senior clerical and administrative specialist and in November of 2019, Esther was promoted to be the office manager for Chapel of the Chimes in Oakland. Wherever she is, Esther believes passionately in creating a great customer experience for every family.
Tom Kelsey
Superintendent