Reviews

Heartfelt Reviews

Hear from those we've served

We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

Cynthia was very professional and knowledgeable, even though she hadn’t been with the Chapel of the Chimes very long. She was a joy to work with.
Author: Christine Sanok rated with 5 stars

Amazing service and very professional. Ms. Nicole was very sensitive to my needs for my father's Cremation. I don't live in the city and we did everything over the phone and online. She even gave me a cellphone number to text . She always answered any concerns I had in a timely manner. Thank you 💚 again for your Amazing service.
Author: Teneka Irby rated with 5 stars

I would like to thank the staff at Oakland Chapel of the Chimes for all your help when my neice reached out to you regarding the service for her son, Travis Purvis. And a special Thank You to Sam Caparros who took very good care of us during the service.
Author: Rose Brown rated with 5 stars

Travis's funeral ceremony was beautiful. Sam did a fantastic job—very pleasant, professional, and attentive throughout the entire service. We truly appreciated everything he did to make the ceremony meaningful and memorable.
Author: Kaye Serene rated with 5 stars

I appreciate and enjoy visiting this place so much. It's a beautiful, calm spot in the midst of the chaos today. There are nice chairs and even couches to take a moment to relax. I appreciate that it was partly designed by Julia Morgan.
Author: Liz Boog rated with 5 stars

I walked through the columbarium and it was really a peaceful experience.
Author: Blue And Bean rated with 5 stars

My family truly appreciated how the staff tended to our needs and helped us bid farewell to our beloved in a most loving way possible. We are grateful.
Author: Chingwell Mutombu rated with 5 stars

I want to express my sincere gratitude to Mark Frattini for his compassion and professionalism during a very difficult time after our mom had passed. He went above and beyond to help our family through everything with care and genuine kindness.
Author: T & B Tallman rated with 5 stars

Great experience with Chapel of the Chimes. Cynthia Aguirre was our main facilitator, and she was super helpful, professional and empathetic. Thank you!
Author: Zack Larner rated with 5 stars

Mr. Tran was always caring, professional, efficient, and informative. Give him the highest recommendation.
Author: Everett rated with 5 stars

“My wife and I recently completed funeral and cemetery pre-planning at Chapel of the Chimes in Oakland after visiting several places around the Bay Area, and we’re very glad we chose them. Cynthia Aguirre was patient, thorough, and took the time to thoughtfully answer all of our questions throughout the process. More importantly, we felt like she genuinely cared about helping us find what felt right for our needs. We never once felt pressured or “sold to.” Cynthia and Mark Frattini also gave us a tour of the beautiful and historic Chapel of the Chimes. They made what could have been a difficult process feel comfortable and personal, and we truly appreciated the care and kindness they showed us from beginning to end.”
D Mark May 09, 2026 5 stars

“My father recently passed away, my family and I were lost through the process and didn’t know what to do moving forward, when arriving in chapel of the chimes, Leslie and Fred were incredibly helpful throughout the entire process. They took the time to help us fill out all the paperwork and made sure we understood every step along the way. Their guidance made everything much easier and less stressful. We truly appreciate their patience, professionalism, and support. Highly recommend working with them!”
Hector Robles April 29, 2026 5 stars

“Ed Brail and the team at Chapel of the Chimes were absolutely amazing! From the initial phone call with Ed to the end of service we felt the support and love from the entire team. The compassion and warmth during a difficult time made planning my father’s services so easy. Transparent pricing and constant communication throughout. We are so grateful for the entire team led by Ed! With love, The Va’asili Family”
Carol Vaasili Brice April 23, 2026 5 stars

Alejandro Ir April 24, 2026 5 stars

“Our Family has used COC of Oakland for several family members. We absolutely love the excellent service. The staff go above and beyond and they understand "Comfort & Care". I've purchased a pre-arrangement for future use for my other parent because we know that they will take care of our Family!”
Binong Apu Lakay February 11, 2026 5 stars

Edward Brail February 05, 2026 5 stars

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